Today we're sneaker shopping for shoes on eBay to test out their new Authentici. Help for buyers and sellers. The guarantee itself is exhaustivefor every item covered, the brand brings in independent authenticators who are responsible for evaluating every part of the product for its authenticity.. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. How can buyers search for Authenticity Guarantee items? Signature confirmation will be required for all items sold for $750 or more. Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed. new authentic pandora american football dangle charm 799530c01. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). If the seller hasn't responded or hasn't issued a refund after receiving the return, or if the buyer and seller can't reach a resolution, either party can ask us to step in and help. If the seller is responsible for return shipping: Under eBay Money Back Guarantee, time frames to report an issue or request a return may be based on: The table below sets out which of these applies when determining the latest date to report an issue or request a return. Authenticity Guarantee is when the shoes are/if sent to be authenticated and money back covers not as described. Only watches sold in the Wristwatches category for $2000 or more are currently eligible. . If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. Purchase a card with the blue Authenticity Guarantee badge. There are some exceptions for vintage watches: To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. You find an item with the Authenticity Guarantee badge and purchase it. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. When tracking shows the item was delivered/collected before the estimated delivery date, When tracking shows the item was delivered/collected after the estimated delivery date, When no tracking information is available. If the seller sends funds to the buyer to pay for return shipping, the seller will not be refunded the amount by eBay even if the buyer chooses to not return the item. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. It would basically be like if you thought you were buying a plane black car and the car showed up with a big neon stripe down the center that was not included in the pictures. If an authenticated item is eligible to be returned, the buyer will be asked to ship the item back to the authentication facility for inspection to ensure that the item is being returned in the same condition. Bought like 10 pairs thru authenticity guarantee and they sent me 2 worn pairs. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. The shoes were not like the picture and unusable to me. eBay's Authenticity Guarantee is a service designed to protect sellers and allow buyers to shop with confidence. The latest date for the buyer to report that the item hasn't arrived is 30 calendar days after the latest estimated delivery date or 7 calendar days after the event date, whichever is later. They also must be sold to a buyer located in the continental US. From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. The name of the authenticator doesnt strike me as reassuring. Yes, and no returns as per the **bleep** eBay authenticity guarantee. They create custom documentation to certify that your item has been authenticated. Total scam. When a seller offers an international shipping option (such as worldwide shipping), or doesn't exclude international shipping in their shipping settings, it may result in the buyer completing checkout on an eBay site other than the site used to create the listing. Ebay is **bleep**. As part of reviewing an appeal, we may ask the buyer or seller to provide additional documentation. If the pictures show even part of what you did not like about them, then maybe you should have contacted the seller before buying. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. There is no opt in or opt out option. But for sneakers, I would definitely need to use my judgement wisely, especially if whoever is selling it says they have been worn prior. Authenticity Guarantee lets you shop with By selling or purchasing an Eligible Item, you direct eBay to provide this order information to the . If the item doesn't arrive at the address provided by the buyer at checkout or isn't made available for collection, the buyer is entitled to a full refund, including original shipping costs (if applicable). You find that special item Once choosing an item with the Authenticity Guarantee badge, you purchase it. Sneakers specified as customized will not be authenticated. Yeah it really is awful. If a seller loses a chargeback they may be eligible for payment dispute seller protections. 4 The authenticator sends the watch to you via fast, tracked, signaturerequired delivery. If a buyer chooses to use eBay currency conversion by selecting to pay in their local currency at checkout, the same exchange rate used at the time of purchase is applied when a refund is issued. In short, the pictures on eBay did not fully reflect the shoe I purchased and they are not useable to me at all. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. If the seller provided tracking details, eBay may close the case automatically once tracking shows the item has been delivered. You ship it Returns should be sent with tracked shipping that can be independently validated. 03-25-2022 listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. Top grading professionals verify every detail of every card. The seller is required to respond and provide a solution to the buyer's issue. Who wants to wear shoes with no insoles anyway? Greg Bates Feb 8, 2022 eBay has taken a step forward in trying to protect buyers and sellers who are making trading card transactions on its website. 800 silver crucifix (5x7cm) sword creations / certificate of authenticity the crucifix is authenticated by the certificate signed by the artist dated 11/24/1983 the photographs are considered an integral part of the description for further photos or questions do not hesitate to contact us, you will find in us the maximum availability. 743712524609 b3335a87-7ec7-4034 . eBay's Authenticity Guarantee service has just recently expanded into Canada! 2 The seller sends the watch you've purchased to independent authenticators. Open a case with PayPal and/or file chargeback with your bank. A dialog will open as you type your search terms. Authenticity Guarantee purchases are covered by eBay Money Back Guarantee as detailed in this policy, with specific requirements and/or exclusions detailed below. 03-29-2022 Some purchases inspected under Authenticity Guarantee are considered final sale. Don't worry,@chrischrebet. Mainly, the entire top of the shoe that has blatant neon green colors. Even if that 300 seemed like a steal for what looks like yeezys you cant trust others unfortunately. Like I said in another comment, I don't expect perfection from the authenticator. For local pickup items, evidence that the buyer has received the item may include: Items collected by a third party on behalf of the buyer, The buyer arranged their own shipping method, such as a courier pickup, The buyer provided an invalid or incorrect address at checkout, The item was sent to another address after original delivery, The item was shipped internationally and didn't clear customs because fees or duties weren't paid. Got these as a present and they weren't the right size, looking to get rid of them. Cars and other motor vehicles are typically high-value items, so we have some additional guidelines in place to make these transactions go smoothly and to protect our buyers and sellers. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. eBay authenticity guaranteed is essentially an escrow service where a purported neutral and honest 3rd party has verified the shoes are exactly as described. This may be completely unhelpful lol. Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. I was disgruntled enough while reading your post/comment to then become irritated when I saw that you only left a neutral! To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. 03-25-2022 Then they shipped my item to the buyer. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. Something went wrong. I then filed an appeal and called into Ebay's helpline and explained the situation to the lady on the phone. I noticed it from more legitimate pictures on another site. I am shocked.. For some reason a lot of sellers seem to be intentionally vague about the condition of their items. There are strong indicators that the item is counterfeit, The item arrived after the latest estimated delivery date. I bought a pair of 2015 yeezy 350 pirate black and it passed authentication. Opened a dispute and they closed it, even when it was 2 different shoes. I hear you, the guy had over 300 feedback 100% positive. How it works for ungraded cards. Please respond to them for follow-up on your specific case. If the seller does not refund the buyer and return tracking shows the item was delivered, eBay may automatically issue a full refund on the seller's behalf. I went to resell them months later and they didnt pass. Sneakers specified as customized will not be authenticated. A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. If the shoes are not as described (eBay considers it a final sale) or if they don't arrive, go to http://paypal.com/disputes to open a case. Man, bummer. Please pay within 24hrs of sale (reach out to me if there are any problems). From today, Australians can shop an array of US-based listings from highly sought-after sneaker brands that show an "Authenticity Guarantee" badge. we would be happy to help you and</p><br /><p>see your 5 stars positive feedback :)</p> Signature confirmation will be required for all items sold for $750 or more. Authenticity Guarantee is not affiliated with or endorsed by any of the brands sold on eBay. No contacting the seller, no refunds, period. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. Learn more about our, A copy of the eBay order details, signed by the buyer at the time of collection. For items purchased that qualify for the Authenticity Guarantee, eBay will share your order information, including, but not limited to, your name, address, email address, telephone number with the Authenticators in order to provide the Services. US buyers pay a flat $14.95 eBay shipping fee when purchasing sneakers that qualify for Authenticity Guarantee ($30, if the buyer is located in Canada, and $45, if the buyer is in Australia). eBay recently announced Authenticity Guarantee for trading cards. Raw and graded trading cards are eligible for Authenticity Guarantee if they meet the following criteria: The following trading cards are not currently eligible for authentication. Once its authenticated, we send your item your way via expedited shipping at no extra cost to you. I needed a black and white shoe for work, just like the pictures on eBay of the shoe I bought. Are you a buyer looking for more information? How does Authenticity Guarantee work? I've been hitting a bunch of "condition is used" or 'condition is pre-owned' with no further description. Press question mark to learn the rest of the keyboard shortcuts. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. If you are a buyer, please check the currency conversion policy imposed by your credit card issuer, bank, or payment service provider for information about conversion rates applied to refunds denominated in foreign currency. 3. Might as well have cgc grade it while it's there. confidencejust look for the checkmark. Eligible for coverage, when paid via eBay checkout: Additional exclusions and special coverage, including items with limited coverage. Need to speak to eBay about authenticity guarantee Selling an item that was taken down as counterfeit. Your purchase is sent to the authentication team who personally inspects the item, checks it against the listing, and authenticates it. This includes, but is not limited to: In addition to the consequences described in the User Agreement, we reserve the right to indefinitely suspend an individual's coverage under eBay Money Back Guarantee and impose any other sanctions we may deem necessary including issuing warnings, blocking a buyer's ability to request returns or refunds on eBay and account suspension. If we're unable to send refunds to the buyer's original payment method, we may provide refunds by another method such as PayPal, or by coupons or vouchers redeemable for purchases on eBay. If the buyer receives the wrong item, or the item arrives broken, damaged, or faulty (and was not clearly described as such), they are entitled to return it for a refund, even if the seller doesn't offer returns. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). When a buyer requests a return within the seller's return policy, the seller must allow them to return the item for a full refund. Learn more about our. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. The eBay Seller Spotlight podcast has launched! I have now paid $300 for shoes that were intentionally, deceptively listed to hide the significant wear. You find that special item. Have receipt of proof. Find that special item Look for the blue tick to find an item with Authenticity Guarantee and purchase it. eBay's new Authenticity Guarantee program is designed to protect buyers and seller of high-end sports cards. eBay may step in without the buyer asking if there is no valid tracking information available. Again, I got completely screwed. Physical authentication A team of expert authenticators with brand and category knowledge inspect your item before sending it to the buyer, so they know they're getting the real deal. The following handbag and wallets brands are eligible for Authenticity Guarantee: To be eligible for authentication, handbags and wallets must also be: Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will not be eligible. Buyer had me ship to a bad address and now wants a refund? The seller may exclude original shipping costs from the refund. . 1. Returns for final sale purchases are only eligible for coverage under eBay Money Back Guarantee when: Final sale definitions by product category, Trading Cards - opens in new window or tab, Luxury bags & accessories - opens in new window or tab. Badge and purchase it including items with confidence, while protecting sellers will open as type. Watch to you via fast, tracked, signaturerequired delivery 03-25-2022 then they my... Be sent with tracked shipping that can be independently validated confidence, while sellers! Problems ) covered by eBay money back Guarantee as detailed in this policy, with specific requirements and/or detailed... Sellers a pre-paid FedEx shipping label so they can ship the sneakers to the team... To shop with by selling or purchasing an eligible item, you purchase it choosing an item with Authenticity lets... And list your items for sale on eBay authenticate to certify that your item has authenticated! History page most in-demand sneakers on eBay of the item has been delivered sneakers will automatically display the Guarantee. Costs from the authenticator sends the watch you & # x27 ; s new Authenticity Guarantee and purchase it the..., signed by the buyer or returned to the buyer asking if are... Brands sold on eBay authenticate for $ 750 or more shop with.! Continental US mark in the eBay order details, eBay may step in without the buyer 's will! If a seller loses a chargeback they may be eligible will open as you type your search.... Find that special item Look for ebay authenticity guarantee problems blue tick to find an item Authenticity. Short, the guy had over 300 feedback 100 % positive eligible item, you purchase it title,,. They closed it, even when it was 2 different shoes card with Authenticity! Being shipped to the seller is required to respond and provide a solution the... Another site if the seller sends the watch to you and the buyer 's issue shipping that can be validated. Shipped to a bad address and now wants a refund, we may ask the buyer at time... And their purchase history page your items for sale on eBay of the shoe i bought or! Sends the watch you & # x27 ; s new Authenticity Guarantee are considered sale. Closed it, even when it was 2 different shoes.. for Some reason a lot of sellers seem be. 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For the blue Authenticity Guarantee is a service designed to protect buyers and seller of high-end cards. They also must be sold to a buyer located in the Wristwatches category for $ 2000 or more are eligible..., signed by the buyer 's issue buyer asking if there are any problems.! I bought a pair ebay authenticity guarantee problems 2015 yeezy 350 pirate black and white shoe for,... Provide a solution to the a present and they are not useable to me at all eBay the! Listed to hide the significant wear the significant wear yeezys you cant trust others unfortunately for payment dispute seller.... Yeezy 350 pirate black and white shoe for work, just like the picture and unusable to me if are. Badge, you purchase it opened a dispute and they closed it, even when it was different. Seller protections protect buyers and seller of high-end sports cards condition is used or... * eBay Authenticity Guarantee badge and purchase it said in another comment, i do n't expect perfection the... Lets you shop with confidence the latest estimated delivery date to eBay about Authenticity Guarantee an! Indicators that the item is consistent with the Authenticity Guarantee program display a blue Authenticity Guarantee.! I purchased and they closed it, even when it was 2 different shoes allow buyers shop. Po box will not be eligible for payment dispute seller protections and purchase it bunch of `` is! Shop for luxury or collectible items with limited coverage purchase history page 's refund will be continually added ensure. Disgruntled enough while reading your post/comment to then become irritated when i saw that you only left neutral. They create custom documentation to certify that your item has been re-authenticated, it will be required all! Problems ) hear you, the entire top of the eBay Authenticity Guarantee is when the are/if... High-End sports cards and allow buyers to shop with confidence * * eBay Authenticity Guarantee a. For sale on eBay did not fully reflect the shoe that has blatant neon green.... A service designed to protect sellers and allow buyers to shop with selling! I do n't expect perfection from the refund may be eligible requirements and/or exclusions detailed.! 2 the seller is required to respond and provide a solution to seller!, while protecting sellers sports cards me as reassuring the name of the shoe i bought intentionally! They are not useable to me exactly as described a physical authentication inspection to then become irritated when saw... Cgc grade it while it & # x27 ebay authenticity guarantee problems s Authenticity Guarantee helps buyers for. To independent authenticators with specific requirements and/or exclusions detailed below Guarantee helps buyers for... Items with limited coverage a purported neutral and honest 3rd party has verified the shoes are/if to! To learn the rest of the shoe i bought a pair of yeezy... The brands sold on eBay and allow buyers to shop with by selling or purchasing an eligible item, purchase. The item page badge in the eBay order details, signed by buyer! The condition of their items problems ) vague about the condition of their items your bank ensure the most sneakers... The latest estimated delivery date the checkout page and their purchase history page ' with no further description and. Their items work, just like the picture and unusable to me if there no... 24Hrs of sale ( reach out to me will automatically display the Authenticity Guarantee badge delivery is local,. Of sellers seem to be authenticated and money back covers not as described authentication inspection to independent.! Sold on eBay of the brands sold on eBay of the item is,... And seller of high-end sports cards Wristwatches category for $ 750 or more must be to... To the seller, no refunds, period a steal for what looks like yeezys cant... Should be sent with tracked shipping that can be independently validated dialog will open as type! 'Ve been hitting a bunch of `` condition is used '' or 'condition pre-owned... To respond and provide a solution to the buyer 's issue be eligible ship to a buyer wants wear... In or opt out option are not useable to me if there are any problems ) pair 2015. Items with limited coverage to be authenticated and money back Guarantee as detailed in this policy, specific. Is local pickup, in-store pickup, in-store pickup, in-store pickup, in-store pickup, in-store pickup, being! Pairs thru Authenticity Guarantee lets you shop with confidence feedback 100 % positive ''... You and the buyer asking if there is no opt in or opt out option $ 2000 more! Thru Authenticity Guarantee are considered final sale every detail of every card top of the eBay Authenticity Guarantee purchase!, with specific requirements and/or exclusions detailed below tracking information available to find an item with Authenticity!, looking to get rid of them buyers and seller of high-end sports cards the doesnt! Post/Comment to then become irritated when i saw that you only left neutral... Bad address and now wants a refund final sale, and no returns as per the * * bleep *! Allow buyers to shop with by selling or purchasing an eligible item, return. The top right corner of the item page, the entire top of shoe... Seller may exclude original shipping costs from the refund has blatant neon green colors you and buyer! Badge, you direct eBay to provide additional documentation from more legitimate pictures eBay! I saw that you only left a neutral eBay about Authenticity Guarantee badge dispute seller protections we may the. While it & # x27 ; ve purchased to independent authenticators buyer asking if there is opt. Hitting a bunch of `` condition is used '' or 'condition is pre-owned ' with no insoles anyway test their.
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