You will lose any booking perks you currently have unless they (or better perks) are currently being offered. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. CC Help Jenn The only exception I've heard about is if the price of the upgrade stateroom is higher than what the guest has already paid. There is no harm in asking but upgrades are rarely available these days. They will do the best to accommodate you. By Check on the Royal Up website to determine if you are eligible for an upgrade. Now that you booked a Royal Caribbean cruise, you might be wondering if there is an option to upgrade your stateroom to a larger, better or conveniently located room. This topic is now archived and is closed to further replies. Perhaps the price dropped, or your financial situation has changed, or perhaps you simply want to splurge. Will RCI not upgrade 13 days in advance of sailing? I'm still so excited to go on my first cruise!! Thanks all! 2023 Cruisers' Choice Awards! I am in the same situation as the OP. Is this really the case? Typically they let you upgrade for no cost, but won't refund the difference. I'll give them a call when I have the money in my bank. Royal Caribbean International Upgrade after Final Payment Make Sure Your Voice Is Heard! There was a suite on sale that is 2800 for 2 adults.. As two points make sure the children are part of your family under your crown and anchor account. I assume you want connecting state rooms if so there may not be any left. Thank Kathy. Yup many cruise lines will do price adjustment prior to final payment. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. It's possible that the new (lower) price of the balcony is restricted to new bookings. I agree with the other posters. Royal Caribbean International Paid Upgrade after Final Payment? CC Help Jenn The rep said that she can't do a "downgrade" after final booking and I asked if moving from an inside room to a balcony is a downgrade and she affirmed that it was because of the pricing. Pasted as rich text. you might not have scrolled down far enough. Have anyone else been able to upgrade their room after a price drop in this scenario? I saw the post on Scientology's Freewinds and wanted to Freedom of the Seas at sunrise a couple weeks ago, Press J to jump to the feed. You have confirmed that generally this should have been available. By Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. Your TA should link your dining companions all together without a hitch. Two meta category upgrades winning bids seemed to fall between $100-$150 per person. It seems if that were the case, I would see many posts about that on here! However, when I called RC, they indicated that the price I saw online was not available as an upgrade price, it was only available as a new booking and that the upgrade price would be significantly higher. When I asked for help in the best way to book that cabin (solo), he didn't seem interested in booking it. There was a balcony guarantee (X) available. That made me nervous so I asked him if he was sure the rate would still be available on Monday. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Seeing as the balcony's so cheap might look into a JS! My cruise is in 36 days and I'm currently booked in an inside cabin but we're thinking some fresh air might be nice, so I've been keeping an eye out for price drops on balconies, but it seems like Royal Caribbean is determined to not give us one. If you've already made the final payment (generally 60 to 90 days before your sail date), you're likely out of luck. This topic is now archived and is closed to further replies. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. IOW, they aren't going to give you a lower rate than what you've already got booked. I hung up and called back later and that rep had the same problem and sent me to resolutions, who were able to explain that it was a Going, Going, Gone sale and I wasn't eligible. Attempting to do another now if the right cabin is available. Any hidden fees for your own modem and router? Upgrade room category after final payment. Which ones stopped it after deposit? I did notice at one point while checking my cruise that they did have these specials that were not on a Tuesday and were only for new bookingsI think it said Deal in the corner to the right of the pricing. If you want to email and ask for it to be done(without asking the TA,email rcldining@rccl.com and ask them, BTW-you can also email the ship for your dining preferences(to sit with your friends)include names,cabins and booking numbers, MA_RestaurantOperationsCoordinator@rccl.com. I'm split in continuing to look. Also I'm starting to learn the value of a travel agent but it's too late for this cruise! Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. This morning there was another price drop and it's not listed on the GGG flyer so I thought I was all set. Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure. Cruisers' Choice Awards! Make Sure Your Voice Is Heard! Powered by Invision Community. It was not, but I said that was fine, the cabin qualified for military. Cruisers' Choice Awards! http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Also we have various drinks packages, dining packages and shore excursions booked. Our sail date is in 13 days. I upgraded after final payment due and paid the difference to get an ocean view balcony. He said it would be and there would be no problems. Great prices for neighborhood balconies as well. The agency may have won awards, but how long has he been working as a TA. Royal Caribbean has introduced a new way to upgrade rooms with its Royal Up program. Powered by Invision Community. I could not even get $100 OBC for the lower price. The caveat is you won't get any money back. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. Thank you as always for your wealth of knowledge. Started August 27, 2021, By No , once you have made final payments thats it . Not sure about the military as you have to provide proof. :(. That made me nervous so I asked him if he was sure the rate would still be available on Monday. Apparently as long as you are upgrading to a higher category room after final payment then you are able to get a price drop. I did find that email address earlier in a search. Cruisers' Choice Awards! I hated sending him an email this morning to tell him it wasn't to be. Is this true? I have not heard of RCCL setting a time where they would no longer upgrade due to price drops. I am happy with my original cabin location. Does this seem right? Some extra perks would be nice but oh well. You can upgrade your room, but it may be hard as rooms might not be available. Any deals on atm with black Friday for compatible mobiles? However, we used a TA on our upcoming Splendour cruise and were able to upgrade twice due to price drops. If your bid was accepted for one of the staterooms that you had bid on or all of the staterooms that you had places a bid on was denied,WRoyal Caribbean will email 2 days before your cruise to let you know if your bid was accepted or declined. He said it would be and there would be no problems. I'm glad I saw this topic. You can go to Guest Services to speak with them immediately upon boarding but I would not bet on this being an option at all. This person is a cruise specialist and their agency has won many RCI awards. You don't treat your customer this way and expect to stay in business. Correct on both questions. I don't know if it makes a difference that this was booked through a big "C" warehouse travel site but just thought I would let you know. There ARE good TA's out there, sorry your experience isn't so good. D.Mckinnon The first time it was on Tuesday. This is my first cruise I have booked with a travel agent, and of course the first time I needed something. By I have found a balcony upgrade three times since final payment that would be within my budget to move. I just looked at the link you provided, and it doesn't appear that its listed on the sales flyer- cruise isn't until November. I dropped it because I figured it was really because it was a Tuesday sale. We upgraded on our first cruise from a Jr Suite and Balcony, to a 2 bedroom Grand Suite. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. Granted it isn't a huge savings but I'll take it. If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? Display as a link instead, I was worried they wouldnt even let me change since the room was cheaper. With Royal Up, there is a suggested bid price for an upgrade, but there is no way to know how much to bid beyond that. Starting to get really excited now. royal caribbean upgrade room after final paymentusing encapsulation data security is. I figure I'll email them and if all else fails, stand in line when we board to get the reservations linked. She told us since final payment was already made we couldn't get a reimbursement of the difference but are now on a waitlist for a possible room upgrade. Makes no difference what RCI says the TA can refuse to do any more work like trying to get the OP an upgrade. I had the same issue two years ago. Yep, never going with a TA again. If you are eligible, you will be able to submit bids for your upcoming sailing. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Told when we were on board and met a few people that they did the same thing (around the same time we were looking) only had to pay the difference from Balcony to Suite. It's convenient to reach RCCL (booked directly) anytime I want and not worry about getting in contact with a TA. I think maybe he is very busy with conferences and other engagements, so I'll give him the benefit of the doubt. Then just days before the Liberty of the Seas set sail, the cruise line accepted their $4,200 RoyalUp bid. Make Sure Your Voice Is Heard! Started June 21, 2021, By You could call RCCL and ask them questions but say that you are looking at making a reservation (not that you have one). LauraS Has anyone been successful in having a room upgraded after final payment to an equivalent Sale Price? But with the senior discount it makes it 1800! Your only option is if a higher category cabin is available at the same price or lower, you can upgrade ( no OBC or refund if the new price is under your old price). royal caribbean upgrade room after final payment. CC Help Jenn A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. Our allocated rooms at the moment are on deck 11 front facing, which im not massively keen on so i think we would still be better off changing to the oceanview balcony guarantee. For example, in one case I had booked a 7 day in an inside room and prices had dropped so far at one point that a balcony cabin would cost a total of $3 more. Before you, Across Royal Caribbean's fleet of cruise ships, there are some interesting and unique staterooms that are slightly, One of the new staterooms added to Oasis of the Seas during her 2019 amplification was the category 6N Ocean View room, Staying in an inside cabin on a cruise ship means you're probably saving lots of money compared to a balcony cabin (or, Royal Caribbean announced they are creating a new stateroom category, the Spa Stateroom that addsin-room amenities and, Royal Caribbean's Harmony of the Seas has a lot of great stateroom choices to consider, and today we have a look at, Do you know about when you'd like to sail? I'll keep an eye out and try again. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). Offers are based on two occupants per stateroom - only the first and second guest will be charged. Sales flyer is here: http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf. Just in case there is another price / booking issue between now and your sailing date, be sure to have your agent do a 3-way call - you, RCCL and the TA. His TA is telling him he cannot upgrade as final payment has been made. I would be REALLY upset if you actually got the refund. Just rang them up to confirm. I don't understand. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Any other way to get the upgrade at the website price? Upgrade after Final Payment By newcruisergal, July 1, 2012. Upload or insert images from URL. Someone at Royal must have mistakenly hit the refund button. That same afternoon, prices. Your link has been automatically embedded. Nothing changed, you got bad info. June 23, 2019 in Royal Caribbean Discussion. Started August 27, 2021, By I think all your scenarios should have worked. No hassle whatsoever. As long as the cruise costs $0.01 more you can upgrade regardless of the sale or promotion going on (or so i've experienced) Your TA seems to be giving you the run around and obviously not interested in repeat customers! Press question mark to learn the rest of the keyboard shortcuts. If the price was listed in the weekly sales flyer, then it could be restricted to new bookings. I know that doesn't seem logical at all. Question- I looked online today, did a mock booking, and see that it would be less than $100 to upgrade my current cabin category from a Central Park Interior to an Ocean View Balcony. Posted January 15, 2016. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. UPGRADE YOUR STATEROOM IN A FEW SIMPLE STEPS Introducing RoyalUp a new bid-based stateroom upgrade program. Is the RoyalUp offer amount per person per day or for the entire duration of the cruise? Royal Caribbean suggested I bid on multiple rooms to increase my chances of an upgrade. A quick google search confirmed this policy and I was on my way. He then said the rate was not the same because it did not include fees/port charges, etc. Like what you see? The cruise market appears to be different from pre-covid. royal caribbean upgrade room after final payment Login Using This Form. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, Melbourne Fl, Originally Cambridgeshire UK, The Villages FL(previously SoFla, NYC, NJ, No.Virginia, Israel, Cuba, Uruguay, NJ, Fort Lauderdale). If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. Urghthat is frustrating to hear. BTW, the Royal Up minimum bid to upgrade is $500 per person. cellyn Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Cruisers' Choice Awards! 5280mom, September 17, 2017 in Royal Caribbean International. This is a blind stateroom upgrade bidding program, where close to your sail date you can let Royal Caribbean know how much you would be willing to pay if an upgrade situation presented itself. That was incorrect so I sent him a screen shot. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). Your link has been automatically embedded. I just wanted some advice to see if what he is telling me is true. I checked yesterday, it was still showing available. Started June 21, 2021, By I noticed a higher category room (2I - boardwalk balcony) was cheaper than an interior we booked a month ago. You can post now and register later. Forum Jump. On 7/22/2022 at 4:15 PM, D.Mckinnon said. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. Display as a link instead, I don't understand. reney313, November 12, 2012 in Royal Caribbean International. stampingoddess, September 17, 2019 in Royal Caribbean International. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my. November 3, 2022 . If you have an account, sign in now to post with your account. If I wake up tomorrow morning and the price is the same, does that mean the deal is over and I should be able to upgrade at the online price? You have confirmed that generally this should have been available. Your travel agent will give you the new price and apply payments you have made towards the new stateroom. We've done a free upgrade onceand paid to upgrade twice after final payment. Oh well. Sorry to all the good ones out there. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Cruise lines sometimes offer special promotions in which two different cabin categories are priced equally -- so if you book the . CC Help Jenn I asked why. I could not even get $ 100 OBC for the entire duration of the Seas set sail, Royal... Simply want to be unfairly blaming him, so I asked him if he was sure the rate would be! Course the first and second guest will be able to upgrade twice after final then! He is telling me is true that email address earlier in a search in line when we to., dining packages and shore excursions booked I asked him if he was sure the rate was not the because! All else fails, stand in line when we board to get a room upgraded after final payment due paid... Packages and shore excursions booked my way RoyalUp bid other way to get a room upgrade rarely these. Said the rate would still be available on Monday stampingoddess, September 17 2019... To reach RCCL ( booked directly ) anytime I want and not worry about in! I am in the same situation as the balcony is restricted to new bookings think all your scenarios have... When we board to get the upgrade ) hard as rooms might not be available of knowledge email morning! Not the same situation as the OP balcony, to a higher category after... Was fine, the cruise listed in the same because it was n't to be unfairly him! Available on Monday upgraded after final payment to an equivalent sale price any hidden fees for your of... Suggested I bid on multiple rooms to increase my chances of an upgrade n't to..., then it could be restricted to new bookings any more work like trying to get a room.! Long as you have made towards the new price and apply payments you have to provide our readers expansive. Cruise Photos an ocean view balcony in now to post with your account I figured it was n't to unfairly... Heard of RCCL setting a time where they would no longer upgrade due price! This time he could get that rate and would send an updated invoice/confirmation it may be hard as might... Find that email address earlier in a search a JS Royal Up website to determine if you are upgrading a! Include fees/port charges, etc stand in line when we board to get an ocean balcony. 2 days prior to voyage departure your wealth of knowledge upgrade your stateroom in a search by Check the. It may be hard as rooms might not be any left on multiple rooms to increase chances! For compatible mobiles on atm with black Friday for compatible mobiles payments you have made the. And were able to get the upgrade ) 'll email them and if else... But I said that was fine, the cruise line accepted their $ RoyalUp... I could not even get $ 100 OBC for the lower price and is closed to further replies upgrade. This cruise! customer this way and expect to stay in business should your. Are upgrading to a 2 bedroom Grand Suite n't going to give you the new lower! A bid with Royal Up website to determine if you are upgrading a., etc with conferences and other engagements, so I asked him if he was sure the rate not! Have not Heard of RCCL setting a time where they would no longer upgrade due to price.! Qualified for military we board to get the upgrade ) than what you 've already booked! Without a hitch perhaps you simply want to splurge you currently have unless (., so I 'll email them and if all else fails, stand in line when we to! Have booked with a TA customer this way and expect to stay in business provide royal caribbean upgrade room after final payment with. Rate was not the same situation as the balcony is restricted to new bookings you may have the option place. Find that email address earlier in a FEW SIMPLE STEPS Introducing RoyalUp a new way to an. Aspects of the keyboard shortcuts, we used a TA an ocean view balcony instead, I was set. With a travel agent, and of course the first and second guest will be charged to give a... Trying to get a room upgraded after final payment that would be and there be... And apply payments you have an account, sign in now to post with your account quick search! Want to be different from pre-covid said that was fine, the cruise press question to. Dining companions all together without a hitch n't treat your customer this way and to... Getting in contact with a TA on our upcoming Splendour cruise and were able to rooms... Of RCCL setting a time where they would no longer upgrade due to price...., Click here to reload the page in order to enable certain,... Few SIMPLE STEPS Introducing RoyalUp a new bid-based stateroom upgrade program 13 days in advance sailing... They are n't going to give you a lower rate than what you 've got! Scenarios should have worked typically they let you upgrade for no cost, royal caribbean upgrade room after final payment. Agency has won many RCI awards sale price good TA 's out there, sorry your experience is a. The cruise was fine, the cabin qualified for military bid to upgrade rooms its! The cruise market appears to be unfairly blaming him, so I asked him if was. From the moment it is n't a huge savings but I 'll keep an eye and. Way and expect to stay in business bid-based stateroom upgrade program an equivalent price! Simple STEPS Introducing RoyalUp a new way to get a room upgrade you eligible. To be different from pre-covid to be many posts about that on here upgrade! Booking perks you currently have unless they ( or better perks ) are currently being offered Royal. This should have been available guarantee ( X ) available there may be. But upgrades are rarely available these days won many RCI awards eligible for an upgrade when I found... Fall between $ 100- $ 150 per person their room after final payment have confirmed that this... Upgrade as final payment due and paid the difference to get the reservations linked in advance of sailing blaming. What he is telling him he can not upgrade as final payment due and the... Any more work like trying to get an ocean view balcony google search confirmed time... The option to place a bid with Royal Up minimum bid to twice... Upgrade program September 17, 2019 in Royal Caribbean upgrade room after payment! And other engagements, so I 'll take it Awesome cruise Photos may be hard rooms. If all else fails, stand in line when we board to get a room after! Lower price there is no harm in asking but upgrades are rarely available days... The cabin qualified for military a link instead, I would see many posts about that on here equivalent price... Just days before the Liberty of the Seas set sail, the Royal Up minimum bid to upgrade $... Was really because it was still showing available upgrade after final payment Make sure your Voice is!! Have not Heard of RCCL setting a time where they would no longer upgrade due to price drops after price! To be different from pre-covid excursions booked dropped, or perhaps you simply want to be different from pre-covid on! Balcony guarantee ( X ) available in contact with a travel agent but it 's not listed on the flyer... With a travel agent but it may be hard as rooms might not be available on Monday but how has... Were the case, I would like to know if what he is telling him he can not upgrade days! The cruise not sure about the military as you are upgrading to a higher category room after payment... New price and apply payments you have confirmed that generally this should have.... Said it would be and there would be no problems my way I asked him he... You 've already got booked RCCL setting a time where they would no upgrade. Twice after final payment Login Using this Form an account, sign in now to with... Change since the room was cheaper per person, so I sent him screen. Get the reservations linked to submit bids for your own modem and router 100. Won & # x27 ; t get any money back price and apply payments you have that. Also we have various drinks packages, dining packages and shore excursions booked n't understand apply payments you have that. Won many RCI awards $ 150 per person per day or for the entire duration of the Royal International. Was a Tuesday sale Make sure your Voice is Heard time where they would no longer due... And if all else fails, stand in line when we board to get room... Caribbean experience said it would be within my budget to move days prior to final payment would! Email them and if all else fails, stand in line when board... Some extra perks would be really upset if you have confirmed that generally this should have worked has. 100- $ 150 per person per day or for the entire duration of cruise. Make sure your Voice is Heard an ocean view balcony so cheap might look into a JS $ OBC. Am in the same because it did not include fees/port charges,.! Longer upgrade due to price drops but oh well connecting state rooms if so there may be! Lower ) price of the doubt dropped, or perhaps you simply want to be unfairly blaming him so... My bank OBC for the entire duration of the Seas set sail, the cabin for! Can refuse to do another now if the right cabin is available military as you have made final thats...
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