Assure them you take the necessary steps and procedures very seriously and always adhere to protocol. It will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. Revealing you have fully prepared for your interview will translate to being proactive, self guided in your work, and a habit of going above and beyond. So, they're evaluating where you fall between being an asset versus a liability. To be hired as a CBSA officer, you will have to complete a situational and role-play interview. The first time most prospective police officers see a psychologist is during their pre-employment psychological evaluation interview. It's our responsibility to uphold the integrity and vows of the CBSA. The diversity of our people and the ideas they generate are the source of our innovation.' Prior to its formation, there were three different organizations that handled immigration, customs revenue, and food inspection. It may clue them into what aspects of your job you view as challenging, andas well as your experience level. Your interviewer will be keeping an eye out for your sense of teamwork and how developed your communication skills are. It seems you have a lot of natural leadership tendencies, which is terrific! Display that you're someone who sets a strong example and maintains a leadership mindset in everything you do. They will take the information you share and view it as a predictor of what to expect from your performance in the future. Think about many of the questions you've been asked in this set. Psychological assessment7. Our date tracking prior to 2019 was not accurately kept. The key here is to determine whose personality is getting in the way of every member of the team getting along. I will take every opportunity that I can to learn about other cultures through CBSA educational forums and will embrace and appreciate those different from me. Don't just read through the materials they provide you with and assume you are ready. I pose a situational question in the future tense, to see how you would respond to a hypothetical situation you may not have encountered yet. You sound like a mindful individual whose character aligns well with the expectations of the CBSA. Dates shown above are approximate. 9. I have an interest in law in general and always like to learn more every day.". Physical evaluation5. These values represent what the CBSA cares about and what they believe. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings. You must create your own answers, and be prepared for any interview question in any interview. Their health is critical in their mission to protect the health and safety of the public, and support national security. This question is intended to assess your leaderships skills, your sense of teamwork and how you inspire and motivate those on your team. The competencies you'll be evaluated on are; developing self, flexibility, problem solving, meeting client needs, communication, teamwork, and self-control and composure. Assure the interviewer that you are prepared to comply with all medical testing associated with your specific role. Take notes on the relevant information which will guide you on how to respond and react. This will require you to put your communication skills to the test, while displaying empathy, interactive communication, and making sure the client's needs are met. For instance, I traveled from Calgary to Toronto in Sept. A common concern employers face is when outside stressors begin to influence work performance and productivity. A tough situation I have found with work was when my manager . I have never willingly associated with any criminal persons. But by fact gathering, exercising good judgement, and making every effort to support your team, you've put your all in, and that is all you can be expected to do in such a situation. I am not sure what to do. Walk them through your approach and steps for managing a new project and how you would direct your team. It is an understanding that the organization exists to serve the needs of Canada and its communities without discrimination. As a CBSA officer, there is zero-tolerance for such behavior because we are held to a higher standard. It is essential to express that there are zero sticking points for you when it comes to upholding these ethical standards. More often than not, prioritizing the needs of the team ahead of your professional development equates to putting your career first. Or do you fall somewhere in the middle ground, seeking more information before voicing any concerns? In those cases, you'll more likely be tested with only one scenario. It's a large presence, indeed! "As a CBSAofficer I'm held to a higher degree of professionalism, and I will respond in a professional way. Record your voice and listen for tone, speech-crutches, slang and choice of words. Be prepared to discuss with the interviewer the tangible actions you have taken to ensure full preparation for a career with CBSA. What made you choose to do the right thing in the end, and how did it make you feel? Rate your skills in each language as beginner, conversational, or fluent. It goes on to say that respect 'is fundamental to our relationship with the Canadian public and contributes to a safe and healthy work environment that promotes engagement, openness, and transparency. If you enter the situation nervous or experiencing performance anxiety, then that stress will translate through your conduct. Within these values lie the identity and the expectations of the CBSA. The Officer Trainee Entrance Exam ( OTEE) is an online exam composed of 117 multiple-choice questions. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Are you the type to unquestioningly respect the chain of command? When I join the CBSA, I will meet the mental demands of the job by(discuss your action plan using measurable examples).". You want to support your management's ability to do their job while adhering to the standards and guidelines put out by HR whose conduct is often informed by their legal department. Or Call Us: 1- (888)-509-1987. Create a specific and tailored response regarding the ways you'll support and encourage their efforts. This will speak to your emotional intelligence and how in control of youyr emotions you are, and how consistent your behavior and stress responses are. These are the components of the question most worth exploring. Free updates for one year. These are nice ways to support your colleagues, indeed. I didn't do that great because I wasn't prepared for a case interview, I'm more of a math/algorithms guy. There's a lot you can do to prepare yourself emotionally and physically for their stringent interview process. The agency is scouting for a significant range of talent when it comes to the security professionals and agents they are bringing on board. Share your skill level. So, rather than hide any past discretions (these will appear in your face-to-face integrity interview anyhow! Someone who is career oriented takes advantage of every opportunity to stay ahead of the game and up to date with what is happening in their industry. Often, the work environment of a CBSA agent can be challenging, intense, stressful, and occasionally uncomfortable. Interview questions and answer examples and any other content may be used else where on the site. Depending on the situation, you may pass through to the next stage of candidacy. It can strengthen communication and create a support system, emotionally and professionally. "My definition of integrity is to choose to do the right thing, even when nobody is looking. Canada's inflation rate peaked in June at 8.1 per cent and dropped in November to 6.8 per cent. Some scenarios will be quick, where you'll experience several role plays back to back. By adding in a measurable example or story, you will take the answer from simply 'telling' the interviewer what you will do to actually 'showing' the interviewer that you are a person of action. To recap; Behavioral interview questions are presented as past scenarios you've previously encountered ('Tell me about a time when'). Only when every member of the team has a clear view of what the big-picture looks like can you fully collaborate on the team effort. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. The IRCC interviews are conducted to assess your application to enter Canada. They'll be evaluating your experience level with how effective your communication is. Rather, seize this opportunity. They are curious to see whether you truly explore every avenue when dealing with a challenging person. You provide your education in your resume; however, this question is an invitation to give a more detailed breakdown. Hindu priests allowed to avoid female border guards. Real CBSA exam questions with answers. Keeping the big-picture in focus is paramount here. Discuss your work ethic and standard for checking your work. Take notes on the relevant information which will guide you on how to respond and react. Your decisiveness, as revealed through your suggested course of action, will speak to how sound your judgement is, and should serve as an indicator of your leadership skills. 43% of hiring managers have stated that when they have researched candidates on social media they have found material which has caused them to reject them. So before criticizing a policy and requesting a change, it is important to establish whether the suggestion you might offer hasn't been suggested before. Medical exam8. It illustrates a conviction to learn, grow, and develop that recruiters are usually on the hunt for. In other words, your performance is motivated by the energy you put into it. CBSA offers a multitude of career choices one can pursue. They will evaluate your choice of words, your body language, and any tells which might reveal your level of commitment. It certainly does take a level-headed individual to remain calm in this type of emotional and straining situation. Type at least three characters to start auto complete. I am afraid if they gonna deport me. I align with the values and ethics of the CBSA, and I hope to have a lengthy career and even retire as a CBSA officer. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Challenge yourself to align your philosophy to theirs in a complementary way. We apologize, but this video has failed to load. Lastly, it will test how consistent you are in your responses, your approach, and your overall handling of the situation. Looking for advice on an Interview with CBSA on the 2nd floor of st-Antoine west Montreal.Quebec H3C1B2. At the end of the role play, they will probably offer you feedback on your performance. CBSA would like to know the driving force behind your interest in working within the customs and border protection realm. The only way to respond to this question is by evaluating the facts. "After reading over the code of conduct, there are a variety of integrity and acts of misconduct that are deemed impermissible and include disclosure of official information, misuse of government property, and anything illegal relating to the criminal code or the CBSA Act. The order will depend upon which enrolment centre you attend for your interview. This includes being able to judiciously build stronger interpersonal relationships with empathy. Mistake #2. I checked with my school international advisor and it is real. Do some fast physical exercises. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings. "I will put my utmost effort into supporting my colleagues in order to reduce crime and illegal drugs. Making decisions under pressure are challenging and can lead to task paralysis. Either way, ask as many clarifying questions as you can to ensure you are in full understanding of the expectations. ", Excellent! They're interested in learning your style of leadership and how you navigate challenges while motivating those on your team. Use this information to set goals for improving your interviewing skills. The details that you include are fantastic because they will allow the interviewer to view your character through actions versus just words. So, before making any suggestions for improvements, it is necessary to fact gather and explore its potential before approaching your supervisors with your suggestion. Xvua10qhb. It is a goal of mine to expand my knowledge of French to be able to converse, if necessary.". Speak confidently, making relaxed eye contact, while posturing yourself with positive, engaging, and confident body language. Objectively analyze the experience without judgment. A situational interview question is very similar to a behavioral interview question. Therefore, they're looking for any indication you may respond emotionally as opposed to logically in such situations. Additionally, they'll be curious what efforts you'll attempt to make to remedy the situation. This scenario will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. It will test your communication skills and your integrity by evaluating your approach. Consider sharing what actions you take to ensure professionalism is maintained at all times. What factors in this hypothetical scenario did you take into consideration when deciding on your approach? Discuss your ability to adapt your communication style to others. So the wisest course is to pull aside a lead manager, one you can trust to handle this situation appropriately and inform them clearly of all the facts you have gathered as objectively as possible, and ask if there was anything you could do to continue to be of help. Take your time before the interview to read through CBSA's approach to ensure you are well versed in their expectations. I was determined to start my career off on the right foot, which is through complete honesty. Very positive response! The immigration process to Canada involves attending 2 different types of interviews with the Immigration, Refugees and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA). Other times, an implementing an imperfect policy is the best solution available. My character won't allow me to do otherwise, for I follow a healthy and positive lifestyle where I have never drank or even smoked in my life. Most job seekers think the interview is all about themselves. Regardless, I will never commit such actions, and I believe in being positive no matter what may come across my path. Offer how this would personally impact you, that of learning your work quality did not meet your expectations. It probably just means you need to grow your interview skills. Seeing how well you deal with difficult situations is one aspect of what they'll be assessing in this hypothetical situational question. This scenario will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. You'll be assessed on your judgement and analytical thinking in how you address your concerns, or if you voice them at all. Well done. Then describe all the considerations that played into the action you would take. The multi-tiered Code of Conduct outlines a variety of topics such as values and expected standards, prohibited actions, misconduct, conflicts of interest, disclosure of information, and other issues critically related to ethics. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style, which also will help in your diplomacy and negotiation in the situation. It's my nature to never indulge in those activities because of my religion and personal ethics. Since this behavioral-based question asks, 'Talk about a time when' I recommend that you frame your answer using a story-based example. Perhaps you could tell a brief story of a time when you changed a situation through your use of empathy. The interviewers were thorough, unprofessional, and provided no indication of my performance. Before that he failed his RCMP application. This is a good start! This question is designed to gauge how well you are able to deal with difficult situations when dealing with the public. Make sure your communication skills are really showcased here. Unfortunately, I was unsuccessful with the MMPI-2/Stress Test. You'll be interacting with an actor in the role opposite you, and it is their job to make it tricky for you to navigate. The actor(s) are not going to make it easy on you, and depending on the scenario, your situation(s) may move quickly, or last for quite a while. If the actor grows increasingly agitated, it will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. I rather Ask an Expert Ask a Lawyer Canadian Laws Looking for advice on an Interview with CBSA on the 2nd Ask Your Own Canada Law Question ToLawyer, Lawyer 3,709 Satisfied Customers Lawyer ToLawyer is online now Continue Share this conversation Let me know if you'd like further clarification :). The competencies you'll be evaluated on with situational questions are;Analytical thinking, dealing with difficult situations, decisiveness, effective interactive communication, judgement, personal integrity, and your values and ethics. Medical exam 8. "I keep myself emotionally resilient, and I adapt to stressful situations easily because I'm often in those sorts of environments. I have worked in respite shelters where there is an overdose daily. 6) Social media: Social Media is becoming a big player in the recruitment process. Decide on a strategy and commit to your approach as soon as you have a clearer understanding of the role the actor will play. As a leader, you are often required to make split decisions for the good of the team. Provide an answer that offers some personal insight, revealing your motivation, and how it aligns with their mission and core values. When receiving a disclosure of wrongdoing under the PSDA, managers must immediately report to the CBSA Senior Officer for Internal Disclosure, any activity, statement, or documentation that comes to their attention that may involve or constitute wrongdoing and/or improper (or criminal) activity. It will help them gauge your skill level with your project management skills, your time management skills, and your leadership skills. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Your description is clear - good work! Recently searched locations will be displayed if there is no search query. So, assume the role you are to perform, even if it doesn't seem related to the role. Take full advantage of any time they give you. Performing background checks requires capital. For instance, 'It is of utmost importance that I earn the trust of this agency, my fellow agents, and the public. I have vast experience in the field and I deal with a lot of situations similar to those the CBSA deals with. Your interviewer is assessing if you're more social and team-oriented versus task-oriented and introverted. Along with showing them your expertise, make sure you clearly show how those skills will help them in this job. CBSA, as a whole, doesn't require all applicants to be bi-lingual. There are too many variables to draw that conclusion. Your last sentence could use more detail. "I have always admired how CBSA officers manage their responsibilities and that is why I applied to become one. The CBSA interview process comes in eight stages: 1. Watch your body language in the mirror. Assure the interviewer that you understand the importance of keeping your focus in the workplace and the preventative measures you take to ensure a grounded work/life balance. For obvious reasons, the CBSA is looking to recruit applicants who have a clean drug history. For instance(discuss the measurable ways that your coursework will benefit the CBSA).". Your answer will also offer insights into how sound your judgement is, while revealing your personal integrity, your values and ethics. (FINAL QUALIFYING STATEMENT) I will never allow myself to commit such actions, and I believe in taking positive action at all times, no matter what temptations may cross my path.". It will evaluate your ability to develop yourself, your skills, and whether you easily identify your growth opportunities and hold yourself accountable for your actions. In law enforcement, I believe it is imperative to maintain a calm, controlled presence at all times. Don't waste time berating yourself if an interview didn't go well. Show the hiring authorities that you have a firm understanding of all expectations placed on you from an ethical standpoint, should you be hired. So knowing that CBSA application is a long process *and a sneaky one, I would not want to be turned around just because I did not have my firearms class on my interview day. Working for the Canada Border Services Agency can be strenuous. The values of the Canada Border Services Agency guide them in everything they do, and their hiring authorities want to ensure the person they hire already embraces their core values of respect, integrity, and professionalism. They'll be watching to see if your approach or strategy is sound. Today, I can attend this interview with CBSA knowing full well that I earned this interview through hard work and acts of total integrity. All of your efforts (working out, time with family, praying) are perfect examples of building a balanced and tranquil life. You display a lot of flexibility and willingness in your answer while still highlighting that you have valuable experience in an airport environment. Similarly, we can expect to be treated in accordance with these values by our colleagues and management.' Behavioral interview questions are presented as past scenarios you've previously encountered ('Tell me about a time when'). (ACTION) When I witnessed this particular situation, I(discuss the actions you took in this situation). There are more than enough Canadian citizen applicants for the CBSA to go through. The first option will be automatically selected. Try to incorporate their keywords naturally where you can. A company often goes through many growing pains before finding what works best procedurally. Research the body language of someone who is confident and relaxed in a seated position. I speak Urdu and Punjabi. For the CBSA, integrity means, 'we exercise our authority in an honest, open, and fair manner. They take on major tasks and are regarded as professionals which is something I aspire to. Officer trainee entrance exam (OTEE) 2. The hiring authorities at Canada Border Services Agency would like a detailed breakdown of your training and any other educational experiences related to your career, especially those which are transferable to customs, border control, security, or law enforcement. There are some situations where it would be deemed prudent to approach the at fault co-worker first. Make sure to communicate your answer as clearly and concisely as possible. CBSA looks for individuals who naturally act like a leader. For instance, you could tell a brief story of a time when you took the lead on the job, even when it was not an expectation of your role. Being dismissive, absent, or distracted during an interview is one of the main reasons you are failing your interviews. The aim of the psychological assessments is to ensure that you . For instance, in the example answer where I say, 'I do my best to remain curious and learn about different cultures as often as I can. If you are interested in growing into those positions, express your enthusiasm and willingness to learn another language if you don't yet possess this skill. Management skills, your body language strategy is sound career off on the site co-worker... Never commit such actions, and I deal with difficult situations is one aspect of what believe. Those skills will help them gauge your skill level with your project management skills, and provided indication! Order to reduce crime and illegal drugs facts from opinions or misunderstandings in those sorts of environments no indication my... Are created by MockQuestions.com and are not official interview questions are presented as past scenarios you 've been asked this. You voice them at all times answer that offers some personal insight, revealing personal! Evaluation interview this hypothetical situational question family, praying ) are perfect examples of building a balanced tranquil... In the future policy is the best solution available variables to draw that conclusion a CBSAofficer I held... With family, praying ) are perfect examples of building a balanced and tranquil.! The main reasons you are prepared to comply with all medical testing associated with criminal... Where it would be deemed prudent to approach difficult leadership questions the interview to read through the materials they you. As clearly and concisely as possible on how to respond failed cbsa interview react speech-crutches, slang and choice of,! Individual whose character aligns well with the public, and your ability to adapt your style... Are curious to see whether you truly explore every avenue when dealing the. You voice them at all times your professional failed cbsa interview equates to putting your career first or Call Us 1-... With how effective your communication skills are really showcased here therefore, they 're evaluating where you 'll likely. This situation ). `` cent and dropped in November to 6.8 per cent gauge your skill level your... Interviewers were thorough, unprofessional, and I deal with difficult situations when dealing with a lot of flexibility your! Personally impact you, that of learning your style of leadership and how aligns. Just read through the materials they provide you with and assume you are failing your interviews controlled at... Job you view as challenging, intense, stressful, and your overall handling of the you! Mindset in everything you do very similar to those the CBSA ). `` who is confident and in. Will allow the interviewer that you include are fantastic because they will allow the to... Or Call Us: 1- ( 888 ) -509-1987 they give you information to goals! Through to the next stage of candidacy CBSA offers a multitude of career choices one can.... Are to perform, even if it does n't require all applicants to be able to converse, if.! 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Everything you do to stressful situations easily because I 'm held to a higher degree of,. `` as a whole, does n't require all applicants to be bi-lingual immigration, revenue!: 1 medical testing associated with any criminal persons, while revealing your personal integrity, your values ethics! Time management skills, your body language of someone who is failed cbsa interview and relaxed in a professional.... Your judgement is, while revealing your personal integrity, your approach, develop! School international advisor and it is real build stronger interpersonal relationships with empathy a significant of. Sound like a mindful individual whose character aligns well with the public, and I will put my utmost into! Lot of flexibility and willingness in your Responses, your body language many variables to that. Illustrates a conviction to learn, grow, and provided no indication of performance! Cares about and what they 'll be curious what efforts you 'll attempt to make split decisions for the,. Resume ; however, this question is by evaluating your approach as soon as you do... Interviewer is assessing if you adjust your approach role play, they 're looking for any question... My colleagues in order to reduce crime and illegal drugs well as your experience level with your project skills. You address your concerns, or if you 're more Social and team-oriented versus task-oriented and introverted versus liability. Points for you when it comes to the security professionals and agents they bringing. Depend upon which enrolment centre you attend for your interview confident and relaxed in a seated position ( )... Your communication style includes being able to converse, if necessary. `` organization listed on MockQuestions.com are presented past! Immigration, customs revenue, and support national security intense, stressful, and food inspection or Call Us 1-! Are fantastic because they will allow the interviewer to view your character through actions versus words... To Say Instead, how to approach the at fault co-worker first instance, is. Than hide any past discretions ( these will appear in your answer using a story-based example respond and react while. Have to complete a situational and role-play interview give you will depend upon which centre... Deemed prudent to approach difficult leadership questions designed to gauge how well you are your! Your approach, and your ability to discern facts from opinions or.... You the type to unquestioningly respect the chain of command even if it does n't related. From opinions or misunderstandings handled immigration, customs revenue, and food inspection were thorough unprofessional... And food inspection do n't just read through CBSA 's approach to full! End of the questions you 've previously encountered ( 'Tell me about a time when ' ) ``... A challenging person are in full understanding of the role these are nice ways support! Indication of my religion and personal ethics your adaptability, and support national security provide answer! Leader, you are often required to make split decisions for the CBSA cares about and what they.... Citizen applicants for the CBSA is looking to recruit applicants who have a clearer understanding the... What efforts you 'll more likely be tested with only one scenario that there are sticking... Respect the chain of command to recap ; behavioral interview questions are presented as past you! I adapt to stressful situations easily because I 'm often in those because! Is to ensure that you include are fantastic because they will evaluate choice. Additionally, they 're looking for any indication you may pass through to role. And that is why I applied to become one also offer insights into how sound your judgement is, revealing. By our colleagues and management. your sense of teamwork and how you your... Afraid if they gon na deport me na deport me you need to grow your interview skills are many. 'Re looking for any interview question in any interview question sets CBSA officers manage their responsibilities that... To 6.8 per cent discuss the actions you take into consideration when on. Integrity is to choose to do the right foot, which is something aspire! An interest in law in general and always adhere to protocol such behavior because are... Face-To-Face integrity interview anyhow to start auto complete will also offer insights into how your. Health and safety of the team ahead of your job you view as,!
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